InterContinental Kuala Lumpur
Hotel

InterContinental Kuala Lumpur

The InterContinental Kuala Lumpur impresses with friendly service, a great location near the Petronas Towers, and a generous breakfast buffet. The rooms are solid, though a renovation would be warranted for a luxury brand. Overall, a recommendable hotel for a stopover in Kuala Lumpur.

MU Written by Muellair
3.8 / 5

Booking

Kuala Lumpur wasn’t originally part of my travel plans across Asia and Oceania — it came to me spontaneously while searching for hotels in Singapore, where I had planned to spend one night before flying on to Ho Chi Minh City. I made the booking through the IHG Rewards website to take advantage of cashback. As an Ambassador, you can book the lowest available rate and still receive an upgrade plus breakfast included for up to two people.

Hotel room with window bench and patterned cushion
Hotel entrance with columns and plants
Facade of the InterContinental Hotel in Kuala Lumpur

Location

The hotel is well located in my view — there’s a metro station within walking distance and it sits close to the Petronas Towers. That said, Kuala Lumpur International Airport (KUL) is roughly 45 minutes away by taxi. Since I arrived late in Kuala Lumpur, the train option to the hotel was no longer available.

Check-In

Check-in was a busy affair despite my arrival just after midnight. Staff were friendly, assigned me my upgraded room, and gave a brief rundown of the hotel.

Entrance to Intercontinental Hotel with red decorations and plants
Elegant staircase with chandelier in luxury hotel
Staircase with decorative branches and red symbol
Elegant hotel lobby with staircase and chandelier

Room

The first impression of the room is good — though given that this is IHG’s luxury brand, a refurbishment wouldn’t go amiss in my opinion. The entryway and the room as a whole are well lit. On the left side is the bathroom with a bathtub and toilet. I was pleasantly surprised by how bright the bathroom was. The usual toiletries are provided, including cotton swabs, a razor, and so on.

The room itself features comfortable armchairs alongside the bed, a small coffee table, and a proper work desk.

The TV is easily visible from both the sofa and the bed. In the entryway, the wardrobe houses the coat rack, safe, and ironing board.

Power outlets are conveniently placed throughout the room, and the desk also offers international sockets (EU/USA).

Shower area with rainfall showerhead and handheld shower
Hotel bathroom with towels and toiletries on shelf
Hotel bathroom with bathtub and towel holder
Double sink with granite countertop and mirrored cabinet in the bathroom
Hotel mini-fridge stocked with drinks like Coca-Cola, orange juice, and beer
Water bottles and snacks on a table
Modern bathroom setup with granite countertop and shower cabin
Gray sofa with blue and brown cushions in a hotel room
Hotel bedside table with telephone, temperature display, and note card
Glass table with fruit bowl and napkin on coffee table
Hotel room with double bed and bathroom in background
Hotel room with double bed and desk
Desk with telephone and business card holder in hotel room

Amenities

The fitness room is generously equipped and accessible at any time via a key-card-operated elevator. The outdoor pool is on the same floor. It’s a pleasant pool area that, combined with the bar, creates a genuine holiday atmosphere and makes an extended stay well worthwhile.

Reflected gym with exercise equipment and mirrors
Chaise lounges with umbrellas in a hotel garden
Outdoor area with pool and palm trees at Intercontinental Kuala Lumpur hotel
Sun deck with lounge chairs and umbrellas in the hotel garden
Outdoor area of a hotel with pool and palm trees
Garden with palm trees between high-rise buildings
Fitness room with treadmills, ellipticals, and stationary bikes
Promotional sign for spa treatment using agarwood oil

Restaurant

Breakfast is served as a buffet. As is typical of InterContinentals across Asia, the extensive spread is complemented by live cooking stations for Asian dishes and egg preparations. The ground floor has plenty of comfortable seating and houses the café. The bar is well stocked, though on the pricier side.

Breakfast buffet with cereal containers and dishes on granite counter
Breakfast buffet with various pastries and coffee on marble table
Breakfast buffet with various dishes and soup on marble counter
Breakfast tray with coffee, fruit salad, bread, and orange juice
Breakfast buffet with salad, cheese, and fruits
Buffet with various dishes on metal trays
Breakfast buffet with salads, soups, and various accompaniments on a granite platter

Check-Out

Check-out was again straightforward and friendly. Since I was heading to the airport via the metro and express train, there was no need to arrange a taxi.

Intercontinental Hotel in Kuala Lumpur with golden lettering
Cityscape at night with illuminated skyscrapers

Verdict

A lovely InterContinental that I would happily return to on a future trip to Kuala Lumpur.

Rating Breakdown

Room
3.5/5
Service
4/5
Location
4/5
Breakfast
4/5
Value
3.5/5
Overall 3.8 / 5

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IntercontinentalIHGIHG RewardsAmbassadorKuala LumpurMalaysiaSoutheast AsiaLuxury HotelCity HotelBreakfast BuffetPool

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