Cabins, service and the onboard experience — our flight reviews.
British Airways Premium Economy (World Traveller Plus) offers good value for money on shorter long-haul routes, with comfortable seats, solid catering, and complimentary drinks. The entertainment system is outdated, which slightly dampens the overall impression. If you want to avoid Business Class prices, this is a solid choice.
Turkish Airlines Economy impresses primarily with its attractive value for money on short and medium-haul routes. The cabin, catering, and generous entertainment offering are solid for economy class. If you're flexible on seat selection and comfort, this is a good alternative to pricier direct flights.
Ethiopian Airlines offers a solid Business Class on the A350 with lie-flat seats in a 2-2-2 layout, good entertainment, and regular drink service. The cabin, however, shows signs of wear quickly. As a Miles & More redemption, the DXB-ADD-ZRH routing is an attractive value proposition thanks to low taxes and a long lie-flat rest period.
Air Dolomiti Business Class on the Munich–Geneva route disappoints particularly in service and catering: the offering was limited to some fresh fruit and a small snack – hardly adequate for Business Class. The service was friendly but lacked warmth, and overall the product has declined further compared to previous experiences. A deliberate booking with Air Dolomiti is therefore hard to recommend.
China Airlines impresses on the short-haul flight from Osaka to Taipei with warm service – including a personal greeting at the door – and an outstanding entertainment system with top-notch headphones. The regional Business Class in a 2-2-2 configuration offers solid comfort, even if it can't compete with a full-flat long-haul cabin. The flight definitely leaves you wanting more: China Airlines on a long-haul route has moved straight to the top of the wish list.
Eva Air delivers a solid business class product even on the short regional flight from Taipei to Manila aboard the Airbus A330. The outstanding headphone quality, generous entertainment selection, and excellent value for money — just around CHF 150 more than economy — leave a positive impression. The appetite for a long-haul flight with Eva Air has definitely been whetted.
Air Niugini offers a solid but unremarkable business class experience on the long-haul flight from Port Moresby to Singapore, with friendly service and adequate space in the 2-1-2 layout of the aging Boeing 767. Catering, cleanliness, and entertainment fall short of European or Asian five-star airlines. Travelers heading to Papua New Guinea have few alternatives — but for the adventurous, the experience is still worth the price.
The outbound flight disappointed with service on par with Ryanair, while the return flight impressed with a warm welcome, proactive service, and a good breakfast. The Business Class product is very basic — identical seat pitch to Economy (30 cm, merely the middle seat left empty) — and the author would not pay the upgrade fee on this short-haul route.
Air Serbia impresses on the short-haul Zürich–Belgrade route with excellent service and solid catering including a printed menu. The business upgrade for CHF 100 offers outstanding value for money and makes Air Serbia a clear recommendation within Europe.
The new SWISS Premium Economy offers a noticeable upgrade over Economy with its hard-shell seat, 15.6-inch screen, noise-cancelling headphones, and 2×23 kg baggage allowance. Not Business Class, but a more comfortable travel option – provided the price is right.
With the new 'Tasting Heimat' menu, Lufthansa has created a strong product that brings regional German city cuisine on board — and clearly surpasses what came before. The dishes from Hamburg, Frankfurt, Leipzig, and Munich impress with freshness and flavor, even if portion sizes and consistency vary slightly.
As long as everything goes according to plan with Iberia, it's genuinely enjoyable. The cabin product and catering are at a good level, and the modern 1-2-1 layout ensures a relaxed flight experience. Depending on the route, Iberia is a recommended choice.
The Lufthansa Business Class on the Zurich–Frankfurt–Dubai route disappointed with a listless crew, absent Senator recognition, and minor catering shortfalls. The value of the 199 CHF upgrade was acceptable, but overall the experience fell short of expectations. All things considered, it was still great to be back in the air.
Despite the older A330 product, the flight in Swiss Business Class was a real treat – an exceptionally attentive and motivated crew ensured a relaxed travel experience. The food, featuring beef entrecôte tataki, braised beef brisket, and yuzu lemon meringue, impressed across the board. Only the small entertainment display and the limited film selection slightly dampened the otherwise very positive impression.
The outbound flight with Swiss impressed with an exceptionally motivated and warm crew, while the return flight with Helvetic Airlines disappointed with reserved service and a limited drinks selection. COVID-related restrictions were noticeable on both flights — from chaotic boarding processes to reduced onboard service. Overall, a solid but inconsistent short-haul Business Class experience.